FAQs needs questions
Can I combine destinations inside and outside Cusco?
Of course you can! One of the main benefits of creating your own package is the total flexibility to combine multiple destinations in and out of Cusco, adapting them to your available time and interests.
Our team will help you organize a logical and efficient tour, considering distances, means of transportation and ideal length of stay in each place. This way, you will be able to enjoy a smooth experience, without logistical complications, and totally at your own pace.
How far in advance should I book?
LIdeally, you should contact us at least 1 to 3 months in advance, especially if you plan to travel during the high season (from May to September, and during holiday periods like Easter or New Year). This allows us to ensure:
- Availability of quality accommodations and services.
- The best entry times to Machu Picchu and other regulated attractions.
- More competitive prices and a wider range of options.
However, we also handle last-minute requests. If your trip is spontaneous or your dates are close, we will do everything possible to organize your itinerary efficiently and hassle-free.
Our experience and network of local contacts enable us to plan quickly, but we always recommend booking in advance to guarantee a more complete and personalized experience.
Can the package be adjusted to fit my budget?
Yes, absolutely! One of the biggest advantages of creating your own package is that it can be tailored to fit your budget without compromising the quality of service or your travel experience.
Our team of advisors works closely with you to understand:
- How much you want to invest in your trip.
- The type of accommodation you prefer (budget, standard, boutique, luxury).
- Which activities are essential for you and which are optional.
- How many days you want to travel and the level of comfort you’re looking for.
With this information, we design a personalized and balanced itinerary, optimizing every detail to offer you the best value for your money. We’ll also present different options so you can choose what best fits your interests and budget.
Whether you’re traveling on a tight budget or looking for a premium experience, we have alternatives for every type of traveler.
What happens after I submit my information?
Once you complete the form and send us your travel preferences, one of our specialized advisors will contact you within 24 hours.
The process continues as follows:
- Review of your preferences: We analyze the information you provided, such as your destinations of interest, estimated dates, number of travelers, preferred accommodation type, and any additional details you included.
- Personalized first contact: We’ll reach out to clarify any questions, confirm details, and better understand your expectations.
- Itinerary design: Based on your responses, we prepare a personalized travel proposal that includes suggested routes, activities, included services, and an estimated budget.
- Review and adjustments: You can review the proposal, suggest changes, add or remove destinations or services. We’re here to adapt it as many times as needed until it’s perfect for you.
- Confirmation and booking: Once you’re satisfied with the proposal, we move forward with the booking and payment process and provide you with your final itinerary.
Our goal is to make you feel supported from the very first contact and to ensure the process is easy, transparent, and 100% personalized.
Can I make changes after submitting my request?
Yes, absolutely! We understand that your plans can evolve, and our goal is for the trip to fully adapt to your wishes and needs.
Our approach is flexible and personalized because we know that a great trip starts with the freedom to design it your way.
How long does it take to receive my personalized proposal?
We usually respond within 24 hours with an initial proposal based on your preferences.
During high season or if the request is very complex (for example, involving many destinations or special requirements), the process may take up to 48 hours, as we aim to provide you with a well-structured, realistic, and personalized plan.
Do you have options for families, couples, or group trips?
Yes, definitely! Our personalized packages are designed to suit all types of travelers, whether you’re traveling solo, as a couple, with family, or in a group.
In every case, we strive to make your trip comfortable, safe, and memorable, offering flexible options tailored to your needs and expectations.
What happens if I need to cancel or reschedule my trip?
We understand that plans can change, which is why we offer flexible cancellation and rescheduling policies to give you greater peace of mind.
